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Where you have returned Products to us under clause 2 because they are faulty, we will refund the price of the defective Product, repair or replace this product. However the product must be returned to us for testing by the manufacture to verify that there is a fault with your product. Once this is confirmed we will issue a replacement/repair or refund. There is no refunds excepted on any Special order equipment or products. A 50% payment in advance of the total invoice amount will be required in order to place special orders which is non refundable. Should you not pay the balance on arrival of the goods, they will be discounted and sold off to recoup the cost of the goods. Salon Savers cannot be held responsible for any delays with delivery times of special order items which are outside are control like acts from god like natural disasters and global epidemics and once orders are placed and shipped fromk us or suppliers they cannot be cancelled or exchanged. Please ensure you ensure that all products on your invoices are correct as once they are ordered as they cannot be changed or altered once placed with suppliers.
Hair Clipper & Trimmers. Please note that snagging of hair is not a fault. To resolve this issue please read your clipper manual on how to realign you blade or oil you blade. Please also note that if you clipper is not cleaned and oiled after each use it will cause blade friction burn on your clipper or trimmer and you will need to purchase a new blade and replace it to resolve this issue. This can happen very quickly with use and non oiling.
Hair Dryers. Burning smell or not blowing air. Please note as per manual there is a dust filter on the back of you hairdryer. Please follow instructions in relation to this to stop your dryer from burning out. These should be taken off and any dust should be cleaned out of this area. Failure to do this will will cause the dust to go back into the hari dryer motor and catch fire and burn the motor out over time which is not covered under warrenty. Please make sure to properly mantain your dryer as per manual for long term use and to keep it under warrenty terms.
Spray Tan Machines. Spray tan solution contains DHA which is a sugar like consistancy. When you are finished using your spray tan machine you need to pour any unused tan out of your cup back into its bottle. Then fill the water with luke warm water and spray through the nossle to clean any DHA solution out of the machine. If you dont do this the spray gun with clog with DHA and you will need to replace and buy a new spray tan machine which is not covered under warrenty.
Scissors if you drop them or nick the blade with your comb or eletrical machine they will not cut correctly and will need to be replaced. Damage is not covered under warrenty.
Beauty Savers will take back your WEEE on a one-for-one, like-for-like basis, free of charge at the time at any one of our Beauty Savers locations nationwide. WEEE and waste batteries can also be returned to your local civic amenity site free of charge. The following link will show you how to find the civic amenity site closest to you where you can recycle your WEEE, batteries and light bulbs. https://www.weeeireland.ie/household-recycling/where-can-i-recycle/. Never put WEEE, batteries or light bulbs in any of your bins.
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